Whether you are preparing a handover or expanding your in-house team, make practical expertise available beyond the people who hold it. Mira enables you to capture, review and reuse knowledge for the work you take on, reducing reliance on external explanations.
Start with the knowledge gaps that could hold back your in-house team. Which explanations, records and approved procedures can your people access today?
For a task you plan to bring in-house, the practical explanation may still depend on an external specialist. A service handover needs to address usable knowledge as well as documents. Time lost waiting for external answers.
When onboarding depends on a few experienced people, adding technicians also adds to their teaching and support workload. Expert capacity lost to repeated explanations.
Findings and the context behind them can remain in individual memories or scattered records. The next team then has to reconstruct what happened. Knowledge lost between teams and handovers.
Build a working knowledge base from your team's explanations, existing documents and agreed knowledge-transfer sessions. Each reviewed contribution adds material the next technician or site can reuse.
Record experienced colleagues' explanations or upload documents you are entitled to reuse. Agree recording and sharing permissions for material from service partners.
Mira creates searchable content and drafts learning material, reports or work instructions. Your experts check the content and approve instructional material before wider use.
Technicians revisit explanations and ask questions by text or voice. Answers link to their sources, including the relevant moment in a video.
Build reviewed collections for the tasks and turbine platforms your team takes on. New colleagues can revisit experienced technicians' explanations in their own language, leaving more expert time for supervised practice.
Let your team search the knowledge you have made available and ask follow-up questions. Source links help them check the context and distinguish a previous job record from an approved instruction.
Capture a narrated account through video or a voice note with photos. Mira Workbench turns it into an illustrated report draft for review and export to Word, PDF or PowerPoint. Reusable templates give recurring reports a consistent structure.
Retain reviewed findings and explanations in collections for relevant tasks and turbine platforms. Share selected records with colleagues or service partners, so a change of crew does not mean starting the knowledge handover from scratch.
Before a change of provider or scope, identify the knowledge your team needs and what the current provider can share. Plan permitted recordings, document access and time for questions.
Choose a defined group of tasks. Bring together the available procedures, your team's experience and the questions still needing specialist input. Assign reviewers for new material.
Add reviewed accounts from your own team's work. Reuse them for reporting, onboarding and future handovers as you expand the scope of in-house service.
ORE Catapult's 2016 case study of the Lynn and Inner Dowsing offshore wind farms recommends building the owner's team early. The operator developed alternative suppliers while retaining OEM technical support and parts supply.
The case supports early preparation and greater owner capability. It is historical UK offshore evidence, not a result achieved with Mira.
Your knowledge base can grow with the work you take on. Use this comparison to identify what your organisation needs to retain and make accessible.
| Service model | Knowledge to retain in-house | Where Mira can help |
|---|---|---|
| OEM full-service | Asset history, findings and explanations you are entitled to retain. | Organise permitted records and prepare material for future handovers. |
| Independent service provider | Relevant job records and context that should remain accessible when teams change. | Share selected content and keep reviewed explanations available. |
| Hybrid O&M | Approved procedures and practical know-how for your own scope, with clear handovers to specialists. | Build task-specific collections and reuse reporting templates. |
| Self-performed O&M | Reviewed task knowledge, onboarding material and experience across sites and turbine platforms. | Capture expertise, find source-linked answers and prepare report drafts. |
The choice of service model also depends on your people, tools, parts and access to specialist support.
Decide which employees and service partners can see each collection. Export content when you need it.
Make recorded explanations available in the languages your team uses.
Full EU data-residency mode keeps AI processing in the EU too. Your recordings and documents are never used to train AI models. Set access permissions and export content when needed.
Your own team carries out a defined scope of maintenance and service work. You may retain external specialists for other tasks. Building that capability requires qualified people, suitable tools and parts, operational data and approved procedures. Mira enables you to capture and reuse the practical knowledge behind the work.
Yes. Upload documents alongside video and audio recordings. Organise them into collections for the tasks and turbine platforms you cover. Use only material you are entitled to process and share, and identify gaps that require an expert's explanation.
Agree what may be recorded, processed and shared before capture. Start with your own team's expertise, documents you may reuse and agreed knowledge-transfer sessions. Uploading content to Mira does not change the rights attached to it.
No. Mira can draft documentation from source material, but a record of completed work is not automatically an instruction for the next job. Your experts decide what is suitable for reuse and review and approve instructional material. Mira does not establish technician competency or authorise a repair.
Choose one task group and establish a baseline. Compare report preparation and review time, repeated demands on experts, or time needed to find relevant knowledge. For onboarding, track trainer time and your own competency sign-off process. Include capture and review effort when assessing the result.
Yes. Start with the work your people already perform or will take on next. Keep specialist support for other tasks and use controlled sharing for relevant records. The knowledge base can expand as your team's responsibilities grow.
Mira helps teams find and reuse material they are entitled to use. Your organisation remains responsible for applicable instructions, training and authorisation requirements. Use recorded experience alongside the approved material for the task.
Set roles and access policies for employees and service partners. Mira is hosted in Germany, offers a full EU data-residency mode and lets you export content. Control over access to a stored copy is separate from ownership of any third-party material it contains.
See Mira using existing industrial examples, then scope a first project for your in-house O&M team. Choose a task group, identify suitable source material and reviewers, and agree how to measure the value.
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