The quiet crisis: what leaves when your best people do
Every retirement is a library closing. The senior technician who knows why the line stalls on humid days, the operator who can hear a bearing going bad — that knowledge rarely makes it into a manual.
Capture before it's urgent
The mistake is waiting until someone gives notice. By then you're scrambling. The teams that stay ahead make capture a habit, not a fire drill.
It doesn't take a program with a steering committee. It takes a phone, five minutes, and a system that does the rest.