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Industry · 5 min read

The quiet crisis: what leaves when your best people do

PD
By Phil D. · April 28, 2026
The quiet crisis: what leaves when your best people do

Every retirement is a library closing. The senior technician who knows why the line stalls on humid days, the operator who can hear a bearing going bad — that knowledge rarely makes it into a manual.

Capture before it's urgent

The mistake is waiting until someone gives notice. By then you're scrambling. The teams that stay ahead make capture a habit, not a fire drill.

It doesn't take a program with a steering committee. It takes a phone, five minutes, and a system that does the rest.

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